Conflict resolution – Getting along in the workplace and developing strategies to resolve conflict

Hi there,

I trust you are well, positive and still making a difference where you are.

I am in the best season of my life and as academic, business consultant, industrial psychologist and coach I am involved in so many things, including community projects that are just stirring my passion.

I would love to have a chat with you! Whether it be in person, via Zoom or Skype, WhatsApp or email – connect with us. I am keen to hear about your developmental needs and personal accomplishments. My desire for you is for the rest of your life to be the best of your life

Let’s keep the good vibes alive and remember – knowing is one thing, but applying is what makes the difference.

Enjoy the rest of the Program

Module overview:

Learn the differences between resolution and reconciliation, how to identify what drives and sustains conflict, and creating win-win scenarios, as well as the whatwhy, and how of setting appropriate boundaries in the workplace.

Managers who attend this training will be able to identify and manage the resolution of personal conflict between people or parties. The main focus will be on the workplace although the same principles can be used in all walks of life. The purpose of this session is to gain an understanding of conflict, why it exists and how to resolve issues resulting in conflict.

Describing the main sources of conflict

• Drawing up a list of possible sources of conflict, including perceptions and assumptions of where they are most likely to occur.

• Analysing the positive and negative characteristics of conflict in the workplace examples.

• Explaining organisational conflict modes. •

TEACHABLE - 03. DEALING WITH ANGER cover en teks.pdf
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